Exult, then Hewitt, handled BP’s HR for the past decade. It was not always pretty.
by Dirk Olin
 

 An evolution in service delivery strategy helps top-performing companies stay ahead of the competition.
 
By Peggy Cope
 

 It’s easy for HR to rest on its laurels when times are good. But planning for the worst of times during the best of times could save your company.
 
By Peggy Cope
 

Affiliated Computer Services, Inc. today announced the promotion of Tom Blodgett to chief operating officer of all commercial operations. Tom Burlin, will serve as chief operating officer for all government operations, with a focus on the company's expanding public sector business. Together, Blodgett and Burlin will be responsible for the day-to-day operations of ACS.
 

New CEO of HRO business eyes opportunities, anticipates forthcoming technology, and cautions HR leaders regarding the perils of abandoning talent management.

Both HRO and HR are finding ways to evolve to meet the needs presented by the current marketplace. Survival of the fittest, anyone?

Dramatic improvements in cost and productivity create business expectations for even more value and more complex operating models.

In today’s economic climate, HRO can drive both short-term gains and long-term innovation.

Leveraging services globalization will not only help your company survive, it will even help it grow during a recession.

Our CEO looks at the state of the business world, how HR departments should react,  and the respect they can garner from doing so with deliberate action.