When HRO’s brightest stars and Europe’s HR thought leaders gather November 7 and 8 in Brussels at the lovely Conrad Hotel, the debates that started at the 2005 conference will become even more heated…because in 2006, the stakes are €6 billion higher than last year’s €54 billion market.

Now that more companies are embracing HRO, the next issue of debate is whether HRO needs to be delivered on a country-by-country basis, or can an HRO deal ever truly be global?

Here are some tips on how HR directors should address this million-dollar question.

More deal signings and a positive response to outsourcing, has Europe ready and willing to open its doors.

Making self-service work for you by utilizing technology that keeps the customer in mind. User-friendly functionality should be a foremost requirement of any implementation.

With the U.S. leading the world in contract signings, the European market is left playing catch up. Focus on quality not quantity will produce a happier ending.

Clear Communication is what keeps HRO contracts on track. So why are so many of today's relationships strained by lack of clarity?

TPI and EquaTerra, two of the industry’s leading outsourcing consulting firms, have terminated their merger plan, which was made public late last year and signed in February. The March 10 announcement, which came as a surprise to even some employees of both firms, followed recent disclosure by executives of both companies that it had gone as far as picking out a new name, Veritage, for the merged organization.

2006 HRO Europe Superstars featuring 37 buyers, 19 advisors, and 19 providers.

Pundits are predicting massive consolidation in ITO and HRO. But amazingly, America’s BPO players have resisted the urge to merge