Multi-Process HRO

The State of HRO 2.0

DebbieBolla — Fri, 16 Apr 2010 15:00:13 -0500

Our editor-in-chief and managing director explore the meaning of ‘O’ in HRO.

By The Editors

CRO, HRO Today, HRO Europe, FAO Today Magazines Welcome Dirk Olin as Editorial Director

DebbieBolla — Tue, 01 Sep 2009 08:20:13 -0500

The publishers of Corporate Responsibility Officer (CRO), HRO Today, HRO Europe and FAO Today Magazines today announced that Dirk Olin, former National Editor of The American Lawyer, Editor of California Lawyer, and New York Times columnist, is now Vice President and Editorial Director. In this capacity, Olin will lead the company's print and online content efforts.

Tom Blodgett Named COO at ACS

AndyTeng — Tue, 02 Jun 2009 14:48:15 -0500

Affiliated Computer Services, Inc. today announced the promotion of Tom Blodgett to chief operating officer of all commercial operations. Tom Burlin, will serve as chief operating officer for all government operations, with a focus on the company's expanding public sector business. Together, Blodgett and Burlin will be responsible for the day-to-day operations of ACS.

IBM Wins $324M, 10-year Global Contract from Bristol-Myers Squibb

admin — Tue, 17 Jun 2008 19:00:00 -0500

In the largest comprehensive HRO deal this year year, IBM Global Services has won a 10-year, $324 million multi-process contract from Bristol-Myers Squibb.

HP to Acquire EDS in $13.9B Deal

admin — Wed, 21 May 2008 19:00:00 -0500

HP said it has signed a definitive agreement to purchase EDS for $13.9 billion ($25 a share) and has won the approval of boards.

The transaction is expected to close in the second half of the year and would more than double HP’s services revenue, which totaled $16.6 billion in fiscal 2007. The companies' collective services businesses, as of the end of each company's 2007 fiscal year, had revenues of more than $38 billion. Together they employ 210,000 employees in more than 80 countries.

Convergys Inks Renewal with Avaya for Five Years

admin — Fri, 02 May 2008 19:00:00 -0500

Global HRO provider Convergys has won a five-year renewal of its contract with telecommunications firm Avaya Inc. Terms of the accord were not disclosed.

The renewal calls for Convergys to support Avaya globally from service centers in Jacksonville, FL; São Paulo, Brazil; Budapest, Hungary; and Kuala Lumpur, Malaysia. Convergys will continue to provide HR and finance transactional management, payroll administration, HR administration, benefits administration, service center support, and employee and manager self-service navigational support.

Crossing Media, Owner of HRO Today, FAO Today, CRO, and HRO Europe Magazines, Acquires SharedXpertise, Creating Top B2B Media Pl

admin — Wed, 26 Mar 2008 19:00:00 -0500

EDISON, N.J. and BRUSSELS, Belgium (March 20, 2008) – Crossing Media LLC, owner of HRO Today, FAO Today, CRO and HRO Europe magazines, today announced it has completed acquisition of the U.S. and European assets of SharedXpertise, owners and operators of SharedXpertise.com, the HRO Association and HRO World Europe Conference.

DuPont's Ernest M. Lareau Appointed Chairman of the HROA Board of Trustees

admin — Fri, 21 Mar 2008 19:00:00 -0500

The HRO Association (HROA) has named Ernest “Ernie” M. Lareau chairman of its board of trustees. He joins Jeffrey Bizzack, CEO of Accenture BPO Services, who will continue serving as vice chair, and Mary Sue Rogers, head of IBM HR Business Process Services, who will serve as secretary/treasurer. Together with chairwoman emeritus Sharon Taylor, they will form the HROA’s executive committee.

KKR Completes $2.2B Acquisition of Northgate IS; Focuses on Future Growth

admin — Wed, 19 Mar 2008 19:00:00 -0500

Private equity firm Kohlberg Kravis Roberts & Co. (KKR) has acquired Northgate Information Solutions, taking the London-based company private. The $2.2 billion sale comes less than a year after the software and outsourcing provider had acquired Dutch HRO provider ARINSO.
Northgate's shares were delisted from the London Stock Exchange on March 7.

ADP Surpasses Mark of 100 Live HR BPO Clients

admin — Fri, 08 Feb 2008 18:00:00 -0600

HRO provider ADP Employer Services, a part of payroll giant Roseland, NJ-based ADP, said it had more than 100 live HR BPO clients as of January. In the past 12 months, the company has implemented 34 new clients.