Web 2.0 is changing the workplace and how companies are training their employees. The authors discuss how to prepare for it.
By Lyn Maize and Caroline Avey
It’s easy for HR to rest on its laurels when times are good. But planning for the worst of times during the best of times could save your company.
By Peggy Cope
Back in the boom years, the world’s best-known fashion brand prepared for tough times by knitting together a prescient risk-sharing RPO deal.
By Jay Whitehead
Multi-Country Payroll Outsourcing (MCPO) is picking up speed in Europe and around the globe.
By Rajesh Ranjan
An evolution in service delivery strategy helps top-performing companies stay ahead of the competition.
By Peggy Cope
Research proves definitive links between a company’s talent and its competitive position in the marketplace.
By Peggy Cope
Business Process Outsourcing that’s available anytime, anywhere is on the rise thanks to new technology.
By Atul Vashistha
A rapidly evolving market could be on the verge of overheating unless it makes some important adjustments.
By Phil Fersht
Third-party providers are finding new appeal in the not-so-huge companies, but they come with challenges.
By Paul Davies
What do you need to look for in order to get the real benefits from innovation in your outsourcing engagement? Hint: Think architecture.
By Christian Baader and David Ludlow