ADP and Avery Dennison chart a map to global payroll.
 
By Debbie Bolla

 Hertz needed to raise employees’ grades in customer service. Enclosed: a lesson plan.
 
By Russ Banham

Streamlining payroll for Wachovia's multiple overseas satellite offices had myriad challenges that made for a daunting task. But a growing global outsourcing organization provided a unique and successful solution

 Five major providers weigh in on the state of the outsourcing industry and the road ahead.
 

 Research proves definitive links between a company’s talent and its competitive position in the marketplace.
 
By Peggy Cope
 

 Web 2.0 is changing the workplace and how companies are training their employees. The authors discuss how to prepare for it.
 
By Lyn Maize and Caroline Avey
 

As Brookfield Global Relocation Services digests its GMAC acquisition, company president Rick Schwartz positions the provider as a new global giant.

New CEO of HRO business eyes opportunities, anticipates forthcoming technology, and cautions HR leaders regarding the perils of abandoning talent management.

HRO World Summit Europe evolves to give HR practitioners the information they need for today’s challenges.